Returns & Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed items. Our 'Try On Guarantee' even allows you to keep your first pair of underwear if you aren't satisfied, no return necessary.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Choose Your Method

Select whether you would like to exchange your item for a different size or color, receive store credit, or get a full refund to your original payment method.

3

Print and Pack

Download your prepaid shipping label and securely pack your items in the original packaging, ensuring all tags are still attached for eligible garments.

4

Ship It Back

Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing